Salaried Management Opportunities
Market Management Opportunities
Job Summary and Scope
Great Careers Start Here!
People who like people are perfect for Fazoli’s. If you enjoy interacting with others, beging part of a team, and learning everything about the restaurant business, join us! With one of the hottest concepts in the industry, who is “Serving America premium quality Italian food fast, fresh & friendly” is growing by leaps and bounds, creating opportunities for:
General Managers
Assistant General Managers
Primary Duties and Responsibilites
If you have the ability to attract, recruit, select, train and develop the quality and quantity of human resources necessary to achieve financial excellence while maximizing restaurant profitability, give Fazoli’s a try.
Fazoli’s Is An Equal Opportunity Employer Valuing A Diverse Workforce To Build A Stronger Company.
Hourly Management Opportunities
Job Summary and Scope
Provides in-restaurant shift leadership and supervision on assigned shifts in the absence of restaurant management, directing and controlling all aspects of shift operations in accordance with established policies, procedures, standards, Company values and all applicable federal, state and local laws. Ensures standards of excellence relative to Guest service, product quality, sanitation and cleanliness are maintained at all times. Participates in discussions and decisions affecting their assigned restaurant and supports the goals, plans and priorities of the General Manager.
Primary Duties and Responsibilites
Assists the management team in maintaining and enforcing established safety and security processes and systems to promote a safe, secure work environment for Associates and Guests alike. Advises management timely of related issues and opportunities.
Assists the management team in maintaining the physical facility, grounds and equipment in accordance with Company standards. Conducts scheduled preventative maintenance and timely general upkeep and repairs, advising management timely of related issues and opportunities.
Administers all aspects of the business with impeccable integrity. In the absence of management, supervises staff and provides effective leadership throughout his/her assigned shifts. Observes and enforces all Company standards of conduct and performance, policies, procedures and applicable federal, state and local laws.
Conducts assigned administrative duties, including, but not limited to those related to restaurant opening, closing and cash handling.
Recommended Minimum Job Qualifications
Education: High school diploma or G.E.D. equivalent.
Experience: 6-12 months restaurant shift supervision.
Hourly Associate
Job Summary and Scope
Each Associate is responsible for helping ensure the successful operation of a Fazoli’s Restaurant. Success is measured against Company standards of quality, guest service and cleanliness.
To apply at a specific restaurant, be sure and select city and state.
Primary Duties and Responsibilites
Food Preparation
• Assists in receiving, rotating, and storing products in a manner that ensures product quality is maintained.
• Utilizes date dot system to ensure freshness of all products.
• Prepares all products in strict accordance with Fazoli’s recipe cards.
• Utilizes timer(s) to track cooking and holding time(s) on all specified products.
• Maintains clean, organized work area by utilizing “clean as you go” system.
• Refers to “Prep List” when determining appropriate products to prepare for each meal period.
• Advises management whenever business demands indicate product overages or shortages may be occurring.
• Utilizes all safety equipment provided to minimize risk of injury to self and others.
• Demonstrates Company values of trust, respect and commitment to excellence in all dealings with Guests, fellow associates, and managers.
• Works with and through fellow Associates and Managers to ensure complete Guest satisfaction.
Steam Table Operator
• Dishes all orders quickly, accurately and neatly. Ensures proper plate presentation for all orders.
• Ensures quality of all products served by utilizing proper baking, heating, holding, storing, portioning, and serving standards established for each product.
• Maintains clean, organized work area by utilizing “clean as you go” system.
• Sets up and/or tears down steamtable as needed.
• Strives to achieve service times 100% of the time.
• Utilizes all safety and sanitation equipment provided to minimize risk of injury and product contamination.
• Utilizes timer(s) to track cooking and holding time(s) on specified products.
• Advises management whenever business demands indicate product overages or shortages may be occurring.
• Demonstrates Company values of trust, respect and commitment to excellence in all dealings with Guests, fellow associates, and managers.
• Works with and through fellow Associates and Managers to ensure complete Guest satisfaction.
Oven Coordinator
• Monitors the flow of business (dine-in and drive-thru) and ensures appropriate amounts of product are always immediately available.
• Ensures quality of all products served by utilizing proper baking, heating, holding, storing, portioning, and serving standards for each product.
• Delivers all oven-cooked foods to appropriate holding or serving platforms quickly and safely.
• Keeps steamtable and reach-in cooler fully stocked during rush periods.
• Advises management whenever business demands indicate product overages or shortages may be occurring.
• Demonstrates Company values of trust, respect and commitment to excellence in all dealings with Guests, fellow associates and managers.
• Works with and through fellow Associates and Managers to ensure complete Guest satisfaction.
• Possess knowledge of restaurant cleanliness and sanitation procedures.
Cashier/Coordinator/Drive-thru Operator
• Greets each Guest with enthusiasm, sincerity, and genuine appreciation within 10 seconds of their arrival.
• Takes orders correctly, using appropriate suggestive selling techniques on each order.
• Keys all transactions into the cash register and handles all transactions per Company policy.
• Assembles each order correctly and ensures accuracy by checking each order against the register screen.
• Maintains cash balance at + .15 per $100 in sales.
• Visually ensures quality and presentation of all orders before serving.
• Works with and through fellow Associates and Managers to ensure complete Guest satisfaction.
• Possess knowledge of restaurant cleanliness and sanitation procedures.
• Prioritizes actions according to Guest needs, restaurant needs and business flow.
Expeditor
• Coordinates Guest flow, ensuring all orders are filled quickly and accurately, including carry-out and “hold” orders.
• Thanks each Guest and directs them to the condiment stand.
• Notifies each Guest about breadstick requests.
• Works with and through fellow Associates and Managers to ensure complete Guest satisfaction.
• Possess knowledge of restaurant cleanliness and sanitation procedures.
• Prioritizes actions according to Guest needs, restaurant needs and business flow.
Sandwich Maker
• Possesses expert knowledge of all sandwich receipts, preparation and assembly procedures, product cooking and holding temperatures and times, product portion sizes and presentation, food safety and sanitation procedures.
• Prepares sandwich station products accurately and efficiently as they appear on the sandwich station monitor and/or printer to standards.
• Works with and through fellow Associates and Managers to ensure complete Guest satisfaction.
• Possess knowledge of restaurant cleanliness and sanitation procedures.
Dining Room Attendant
● Demonstrates Company values of trust, respect and commitment to excellence in all dealings with Guests, fellow associates and managers.
● Works with and through fellow Associates and Managers to ensure complete Guest satisfaction.
● Demonstrates knowledge of restaurant cleanliness and sanitation procedures.
● Greets each Guest timely, warmly, sincerely, and enthusiastically.
● Accurately gauges the frequency and degree of interaction desired by each Guest.
● Thanks each Guest at the conclusion of their visit and invites them to return.
● Enhances each Guest’s dining experience for items that complement each meal, including drink refills.
● During peak meal periods, ensures the overall dining experience (food, breadstick service and environment) is conducive to complete Guest satisfaction.
● Able to perform multiple tasks simultaneously, utilizing established service processes and systems and by organizing thoughts and actions to maximize productivity and efficiency.
Qualifications
• Education: N/A
• Experience: Previous restaurant experience preferred, but not mandatory.
• Minimum Age: 16
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• Miscellaneous:
• Must successfully complete the required Bravo! Modules.
• Basic knowledge and understanding of Fazoli’s operations, products, prices, food preparation and presentation processes and ability to apply knowledge to exceed Guest expectations.
• Must successfully complete Hazard Communication training and certification process.
• Must complete all applicable food handling and safety training.
• Must work well independently with minimal supervision.